Last updated: 21 September 2026
Privacy Policy
Resora ("Resora", "we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what we collect, why we collect it, how we use it, and the choices you have.
1. Who we are
Resora is a boutique Employer of Record (EOR) and offshore hiring partner, registered in Australia at 110 Railway Parade, Seaford VIC 3198, with an operating team based in Aliwanay, Balamban, Cebu, Philippines. This policy applies to resora.ph, resora.com.au, and any related services we provide.
2. Information we collect
We collect information you provide directly, including when you:
- Submit an enquiry or "Book a Strategy Call" form (name, business email, phone number, business name, industry, role details, and any message you include)
- Submit a hiring brief or download a resource
- Email us directly or book a call through our scheduling tool
- Engage us as a client, including onboarding and invoicing information
We also collect limited technical information automatically when you browse our site, such as pages visited and general device or browser information, where analytics tools are enabled.
3. How we use your information
- To respond to enquiries and schedule strategy calls
- To prepare recruitment briefs, shortlist candidates, and deliver our EOR and recruitment services
- To send onboarding, invoicing, and account-related communications to clients
- To improve our website and services
- To meet legal, accounting, and compliance obligations in Australia and the Philippines
We do not sell your personal information.
4. How we share your information
We share information only where necessary to deliver our services, including with:
- Our CRM and scheduling provider (GoHighLevel), used to manage enquiries, bookings, and client communication
- Our website platform (Webflow), used to host this site and process form submissions
- Payroll, compliance, and accounting partners needed to deliver EOR services
We require these providers to protect your information and use it only for the purposes we've engaged them for. We do not share your information with third parties for their own marketing purposes.
5. Cookies
Our website may use cookies or similar technologies to understand site usage and improve performance. You can control cookies through your browser settings. If we add analytics or advertising cookies that require consent, we will present a cookie notice at that time.
6. Data storage and retention
Your information is stored securely using our website, CRM, and service providers' infrastructure. We retain personal information only for as long as needed to fulfil the purposes described in this policy, or as required by law.
7. Your rights
You can ask us to access, correct, or delete the personal information we hold about you, or ask us to stop contacting you, at any time by emailing team@resora.ph. We will respond within a reasonable timeframe.
8. International data
Because Resora operates between Australia and the Philippines, your information may be accessed or stored in both countries. We take reasonable steps to ensure it is protected to a standard consistent with the Australian Privacy Act 1988 (Cth) wherever it is handled.
9. Changes to this policy
We may update this Privacy Policy from time to time. The "last updated" date at the top of this page will reflect the most recent changes.
10. Contact us
If you have any questions about this Privacy Policy or how we handle your information, contact us at team@resora.ph.
